Return Requests

Request a Return

Complete the form to request a return/refund of your recent Tortle purchase. Please note that Tortle Beanies are designated as FDA-cleared medical devices and cannot be restocked/resold to other babies.

First Name *

Last Name *

Email *

Date *

Select the date your Tortle purchase arrived.

Order Number *

Please enter your original Order Confirmation Number.

Reason for Requesting a Return *

Additional Notes

Upload Photo of Your Package

The max file size is 10MB.

Please upload a file before submitting.

Your request has been submitted.

Order products

Order Total (The sum of all the prices of all the items in the order, taxes and discounts included.)

Contact information

Shipping address